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Marketing Roundup: Free Research Tools, Cross-Selling Plans, AI Tips – Above the Law


As
a
part
of
the
Legal
Marketing
Association’s
partnership
with
Above
the
Law,
each
month
we’re
here
to
share
a
roundup
of
insights
and
intel
from




Strategies
&
Voices
,
the
online
trade
journal
dedicated
to
the
craft
of
legal
marketing.


Articles
in
this
edition
help
legal
marketers
research
a
budget,
plan
for
more
effective
cross-selling,
find
a
balance
between
AI
and
human
writing,
and
navigate
career
crossroads.


Money
for
Nothing?
Research
for
Free


Competitive
intelligence
is
a
growing
part
of
legal
marketers’
responsibilities,
but
not
every
firm
has
robust
budgets
for
research
tools.
In



Research
for
Free:
A
Treasure
Trove
of
Open
Access
Research
Tools
for
Better
Client
Relationships
,
readers
receive
a
list
of
options
for
finding
free
information
on
clients
and
prospects,
as
well
as
monitoring
client-
and
industry-specific
trends
and
pain
points.


Key
tip:


You
can
discern
a
company’s
priorities
in
the
legal,
regulatory
and
compliance
realms
by
reviewing
their
lobbying
spend
on
sites
like



Open
Secrets
.


A
Guide
to
Growing
Client
Relationships


It’s
cliche
because
it’s
true:
Expanding
business
with
current
clients
is
easier
than
landing
a
brand-new
client.
But
this
must
be
done
thoughtfully
to
ensure
your
efforts
enhance

and
not
jeopardize

your
most
important
relationships.



Maximizing
Potential:
A
Client-Centric
Approach
for
Relationship
Growth


guides
legal
marketers
through
a
process
for
cross-selling,
from
what
intel
to
collect
to
what
specific
tactics
may
work
best.


Key
tip:


Look
beyond
the
financials
when
you
are
evaluating
which
clients
to
target.
As
the
article
advises,
ask:
“Do
attorneys
at
the
firm
enjoy
working
with
them?
Do
they
pay
their
bills
on
time?”
Do
not
waste
your
time
developing
strategies
for
unsavory
candidates.


AI
and
Writers:
Finding
the
Right
Mix


While
AI
continues
to
dominate
headlines
in
the
business
and
legal
press,
it’s
especially
important
for
marketers

as
purveyors
of
the
written
word

to
know
when
and
how
to
deploy
tools
like
ChatGPT.


In



AI
and
Writers:
A
Recipe
for
Success
in
Legal
Marketing
,
readers
will
learn
about
AI’s
strengths
and
limitations,
as
well
as
ideas
to
spot-test
use
of
large
language
models.


Key
tip:


Use
AI
to
refine
your
text
for
consistency
in
style
and
tone

especially
helpful
for
documents
that
might
have
multiple
lawyer
editors.


Bonus:
Take
Charge
of
Your
Career


In
the
latest
LMA
podcast,
three
legal
marketing
professionals
talk
about
how
and
when
to
plan
for
a
career
move.



Career
Crossroads:
Strategies
for
Growth
and
Success


can
help
listeners
build
proactive
strategies
for
long-term
growth
(and
happiness
too).


Do
you
have
a
compelling
case
study
about
your
firm,
or
marketing
insights
to
share?



Share
your
ideas


with



Strategies
&
Voices


today.





Katherine
(Katie)
Hollar
Barnard

is
the
managing
partner
of
Firesign
|
Enlightened
Legal
Marketing,
a
communications
agency
for
law
firms
and
legal
service
providers.
She
also
serves
as
co-chair
of
the
LMA’s
Strategies
&
Voices
editorial
committee.