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Generative AI At Work: Boosting e-Discovery Efficiency For Corporate Legal Teams – Above the Law

Generative
AI
is
revolutionizing
the
legal
industry
by
driving
critical
efficiencies
in
long-established
processes.
Doing
more
with
less
has
historically
been
a
challenge
for
in-house
counsel,
and
teams
are
eager
for
new
solutions,
particularly
in
e-discovery.
As
documented
in
a
new
IDC
Research
Study
commissioned
by
Relativity,
Generative
AI
in
Legal
2024,
50%
of
respondents
have
reported
that
their
AI
use
has
increased
over
the
past
two
years
and
respondents
reported
that
48%
of
their
day-to-day
AI
use
involves
generative
AI.

Knowing
where
to
start
with
generative
AI
can
feel
overwhelming,
especially
with
so
many
potential
applications.
To
help
narrow
the
options
and
derive
the
greatest
value,
in-house
teams
need
to
prioritize
solutions
that
will
have
the
most
impact
on
how
they
work.
For
teams
ready
to
apply
generative
AI
directly
to
e-discovery,
first-pass
review
has
proven
a
great
area
to
start.


Why
First-Pass
Review

During
a
recent
industry
event,
in-house
e-discovery
leaders
highlighted
three
key
reasons
for
why
first-pass
review
is
an
ideal
starting
place:

  • Optimize
    review
    workflows:
    Teams
    can
    determine
    their
    generative
    AI
    workflow
    and
    keep
    human
    reviewers
    in
    the
    loop.
    Generative
    AI-powered
    technology
    can
    be
    used
    for
    first-pass
    review,
    followed
    by
    a
    second
    pass
    by
    human
    reviewers
    to
    confirm
    documents
    are
    responsive.
  • Save
    time
    and
    money:
    Generative
    AI
    can
    analyze
    thousands
    of
    documents
    per
    hour,
    quickly
    identifying
    the
    most
    relevant
    content.
  • Standardize
    document
    evaluation:
    Generative
    AI
    provides
    a
    consistent
    determination
    every
    time,
    unlike
    human
    reviewers
    who
    might
    code
    the
    same
    document
    differently.
    It
    doesn’t
    get
    exhausted
    through
    long
    documents
    and
    performs
    a
    full
    assessment
    every
    time.

In
the
end,
experimentation
is
key
to
learning
quickly
and
getting
the
most
out
of
generative
AI-
powered
solutions.
From
automating
routine
tasks
to
taking
on
parts
of
the
EDRM,
continuous
testing
and
refinement
finding
will
help
you
find
the
most
effective
use
case
for
your
organization.

Callout box


Trust
But
Verify 

As
with
any
new
technology
or
process
change,
corporate
legal
teams
should
approach
generative
AI
with
the
same
caution,
identifying
inherent
risks
and
verifying
outputs.
When
evaluating
the
results
of
generative
AI,
teams
can
depend
on
the
same
best
practice
metrics
used
in
e-discovery
for
the
last
20
years:
recall,
precision,
elusion
rate
and
more.
By
adhering
to
these
metrics
for
accuracy,
teams
can
easily
gauge
the
performance
of
their
prompt
input
and
compare
results
to
current
workflows.

Generative
AI
does
introduce
new
types
of
risks,
but
these
risks
can
be
mitigated
with
appropriate
technology
parameters.
For
example,
Relativity
addresses
the
risk
of
hallucinations
through
a
chain-of-thought
approach,
requiring
that
generative
AI
validate
its
citations
in
the
source
document
it
is
analyzing.

When
it
comes
to
security
and
privacy
with
generative
AI,
organizations
need
to
deploy
strategies
to
prevent
employee
misuse.
Public
models
like
ChatGPT
are
constantly
learning,
and
employees
can
easily
input
proprietary
data
into
prompts
that
become
part
of
the
training
data
set
for
future
outputs.


Relativity

At
Relativity,
generative
AI
solutions
are

built
with
privacy
and
security

at
their
core
using
a
secure
integration
with
Microsoft
Azure’s
OpenAI
services.
All
data
input
into
Relativity
aiR
for
Review
stays
within
the
confines
of
RelativityOne,
and
no
data
is
stored
or
retained
by
Azure
OpenAI.
Additionally,
all
AI
innovation
rests
upon
Relativity’s

AI
Principles
,
which
guide
our
everyday
decision-making
to
ensure
we’re
creating
technology
that’s
clear,
fair,
and
gives
our
customers
the
utmost
control.


Starting
your
Journey 

Like
any
journey,
the
beginning
is
the
hardest
part.
Here
are
some
tips
to
get
started:


  • Identify
    effective
    use
    cases
    :
    Determine
    where
    you
    are
    spending
    the
    most
    resources
    and
    your
    appetite
    for
    generative
    AI
    to
    help
    address
    challenges.
    For
    ideas,
    check
    out
    the
    AI
    Advantage
    Webinar
    Series
    to
    hear
    from
    your
    peers.

  • Recognize
    the
    opportunity
    :
    Generative
    AI
    offers
    a
    unique
    chance
    to
    differentiate
    yourself
    as
    a
    leader
    and
    set
    your
    company
    apart
    from
    the
    competition. Those
    that
    started
    early
    are
    already
    logging
    many
    successes
    and
    savings.

  • Experiment
    and
    learn
    fast
    :
    The
    more
    you
    use
    your
    models
    and
    train
    them
    on
    your
    data,
    the
    more
    powerful
    and
    accurate
    they
    will
    become
    to
    you.
    Likewise,
    the
    faster
    you
    start
    prompting,
    the
    faster
    you
    can
    determine
    what
    prompts
    deliver
    the
    best
    results.
    Most
    importantly,
    technology
    companies
    are
    innovating
    on
    these
    products
    faster
    than
    ever
    and
    the
    earlier
    you
    sign
    on,
    the
    more
    you
    can
    define
    changes
    to
    products.

  • Collaborate
    for
    success
    :
    Partner
    with
    internal
    and
    external
    teams
    to
    identify
    avenues
    for
    enhanced
    productivity.
    For
    example,
    external
    teams
    can
    use
    generative
    AI
    to
    save
    you
    money
    on
    billable
    hours.
    Or,

    complete
    jobs
    in
    a
    fraction
    of
    the
    time
    .

The
next
step
to
implementing
generative
AI
into
your
e-discovery
workflows
is
simple:

set
up
time
with
the
Relativity
team

to
find
the
right
solution
or
partner
for
your
business.