From The Archives: The Future Of The Law Firm

The International Legal Technology Association’s annual conference came and went this past week, so we were unable to record a podcast. But we have a treat from the archives — a conversation with Intapp board member and all-around law firm business expert Ralph Baxter about what the future holds for law firms.

Getting Online Recovery Support

I have on more than one occasion encountered lawyers/law students struggling with alcohol or drugs, who want support, but are not ready to venture out into a more public recovery world whether it be counseling, mutual-aid (12-step) etc. They are stigmatized and afraid that to do so will risk someone finding out and jeopardize careers. On more than one occasion, I have heard a lawyer express fear of being recognized by someone on their jury who is also in a 12-step group etc. No amount of discussion dissuades them from that perceived reality.

I have, in these instances, provided resources for online support in the hope that at some point, a jump to a more personal, brick and mortar, form of support will be made.

An online resource that is user friendly, offers complete anonymity and a wide variety of mutual-aid support ranging from 12-step to Smart Recovery, including video meetings, is “In The Rooms“.

To be clear, I do not view this as the ideal mode of support, but it is an option and as anonymous as a person wants it to be. It can be a stepping stone to more brick and mortar modes of recovery.

In The Rooms is an online social network dedicated to the global addiction recovery community for people seeking help or in recovery and their family, friends and allies of recovery worldwide.

They put it as follows:

“We are not trying to replace Face-to-Face fellowship meetings; rather, ITR is a safe and secure place to come and socialize the other 23 hours a day you’re not in a meeting and to connect with other recovering people around the world.

InTheRooms.com transcends the boundaries of all 12 steps and non-12 step fellowships socially, while maintaining the integrity of each by having 40 different fellowship groups represented. ITR currently has the largest AA / Alcoholics Anonymous (208,000+ members), NA / Narcotics Anonymous (155,000+ members) and Alanon (26,000+ members) groups in the world.

For the first time in history, this allows the social interaction between fellowships not found when attending regularly scheduled meetings of any one of these fellowships. We are bringing together members of the global recovery community socially to experience a vast array of tools that can be used to enhance and expand ones recovery experience and social connectedness.”

The site is not only conventional 12-step support.  You will be able to find:

Faith-Based meetings

Yoga and meditation meetings

Refuge Recovery, which is Buddhist Recovery

Meetings for agnostics in both AA and NA

Support for family members

Meeting for grief and codependency

Meeting for people suffering from chronic pain

Meetings for people on MAT (Medically Assisted Treatment)

Closed specialty meetings for men and women

Non-12 step meeting for Sex Addiction

Ron Tannebaum, one of the founders says:

A user will never see their name on any search engine as a member. They can also stay as anonymous as they choose.”

You can view a short documentary about the site here.

Just one more resource to begin your recovery. One less barrier.


Brian Cuban (@bcuban) is The Addicted Lawyer. Brian is the author of the Amazon best-selling book, The Addicted Lawyer: Tales Of The Bar, Booze, Blow & Redemption (affiliate link). A graduate of the University of Pittsburgh School of Law, he somehow made it through as an alcoholic then added cocaine to his résumé as a practicing attorney. He went into recovery April 8, 2007. He left the practice of law and now writes and speaks on recovery topics, not only for the legal profession, but on recovery in general. He can be reached at brian@addictedlawyer.com.

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From the Above the Law Network

WeWork Sued By Landlord For Allegedly Making $150 Million Disappear

In a new lawsuit, the owner of 120 East 16th Street accuses WeWork of playing bait and switch with deposits.

Referrals Are Good For Everyone Involved

Since beginning my own law firm earlier this year, I have taken referrals and referred cases to other lawyers much more than when I worked at larger law firms.  I used to believe that referrals only helped attorneys receiving work, since these lawyers are able to generate revenue from clients that are referred to them.  Of course, there are some ways to ethically share fees as a result of referrals, but referring attorneys can also realize a number of other benefits from referring out matters.  In addition, clients often realize a number of benefits from having their cases referred to another attorney rather than working with the first lawyer to whom they contact.

One benefit of referring matters that I did not understand until after I started my own firm is that referring a client to another attorney is a far more polite way to pass on work without impugning the merits of a case or hurting anyone’s feelings.  Oftentimes, friends and people referred to me by acquaintances might propose litigation that would either be costly or does not have a high likelihood of success.  It is difficult to turn such people down, since prospective clients are often unwilling to see the deficiencies in their cases or understand the practical issues of filing a given lawsuit.

However, it is much more polite to refer a case to someone else than to turn a matter down outright.  In addition, even if an attorney has a difficult talk about why a lawsuit might not be practical, clients usually appreciate being referred to another lawyer whom they can talk to about a given matter.

Moreover, and I hate to use this expression in this context even though it fits, one person’s trash is another person’s treasure.  Even if one lawyer does not see value in a matter, another attorney might discern the merits of a case.  For instance, I was involved with a personal injury lawsuit recently that was turned down by three respectable attorneys.  However, this case eventually settled for several hundred thousand dollars without too much hardball litigation.  The attorney that handled the case and filed the lawsuit a day before the statute of limitations expired was referred to the client by the third lawyer who turned the matter down.  In any case, referring work to other attorneys can help clear a lawyer’s desk of matters they do not wish to handle, and this can maintain relationships with clients who might appreciate being referred to another lawyer.

Another major advantage of referring cases to other lawyers is that this can increase the number of clients that are referred to the referring attorney.  Attorneys are usually more than happy to refer clients to an attorney if they themselves received a referral.  In fact, nearly all of the referrals I have made have positively impacted my practice.  For instance, many attorneys who have accepted my referrals have referred matters to me or reviewed me positively online.  Referring cases is a good way to pay it forward, and there is a solid chance that this deposit into the “favor bank” will yield dividends in the future.

Referring cases to another attorney is also usually beneficial to the client.  Oftentimes when a lawyer is on the fence about whether to accept a matter or refer it to another attorney, it is because the referring attorney does not have much experience with a given issue.  Of course, lawyers sometimes work on a matter even though they might not be totally familiar with a type of case because they want to get paid for doing the work.  However, in these situations, another lawyer who is more experienced with a given legal matter might be able to give a client better representation.  In addition, doing less-than-ideal work for a client could make a client think that a lawyer is bad at handling all matters, and this could jeopardize future work generated by an attorney.  As a result, referring cases when there is any hesitation about one’s experience with legal issues is usually beneficial for everyone involved in the matter.

In addition, there are a number of other reasons why referring out a matter might benefit a client as well as the attorneys involved.  Sometimes, attorneys wish to refer out prospective clients that are located a far distance from an attorney’s office.  This makes it much easier for the client to meet with their attorney and lets an attorney avoid the hassle of handling a matter far away.  In addition, when attorneys at bigger firms refer matters to lawyers at smaller firms (which happens all the time, how many of us have gotten an email at a bigger firm looking for an attorney to refer work to!) the attorney at a smaller firm usually charges less money.  This can save the client cash and avoids a situation in which an attorney at a bigger firm cannot properly handle a matter because they are afraid of racking up huge legal bills due to higher hourly rates.

All told, referrals are commonplace within the legal industry, as they are in other professions.  Of course, everyone probably understands that referrals are good for the attorney receiving work, and for the referring attorney if referral fees are allowed.  However, it is also important to note that there are many reasons why referrals are good for referring attorneys, lawyers receiving work, and clients themselves.


Jordan Rothman is a partner of The Rothman Law Firm, a New Jersey and New York full-service law firm. He is also the founder of Student Debt Diaries, a website discussing how he paid off his student loans. You can reach Jordan through email at jrothman@rothmanlawyer.com.

Tech Company Skirmishes Highlight Biglaw’s Revolving Door With The FTC

While Trump rails against Facebook for having the gall to occasionally fact-check the nonsense passed around its platform and Democratic candidates are seriously discussing breaking up Amazon, it’s becoming clear that the leeway big technology firms have had for years is going to be reined in regardless of who controls Washington. In the meantime, the FTC is ratcheting up enforcement of tech companies, having secured a pair of big wins last month over Facebook and Equifax.

But as the FTC does its job, these tech companies are lawyering up with former FTC lawyers who’ve decamped to Biglaw.

Facebook enlisted Sean Royall, an attorney with the firm Gibson Dunn, who was previously a deputy director in the FTC’s Bureau of Competition from 2001 to 2003, according to the law firm’s website. Current FTC Chairman Joseph Simons was the bureau’s director at the time.

And Edith Ramirez, a Democrat who was selected by then-President Obama in 2013 to chair the FTC, represented Equifax over privacy charges stemming from their massive 2017 data breach. Ramirez, who left the agency in February 2017 to join the law firm Hogan Lovells, has also defended Google-owned YouTube against a class action lawsuit over children’s privacy. A federal judge in South Carolina threw the case out in April.

On the one hand, this makes a lot of sense. Who could possibly know the procedures and motivations of an investigating agency better than someone who used to work there? Former agency officials offer insight and experience that’s hard to find among practitioners who’ve spent their whole life on the outside.

On the other hand, just as there are many excellent criminal defense attorneys who’ve never worked as prosecutors, it’s possible to build expertise defending antitrust actions without being on the other side. And the risk that the rapid-fire revolving door system could undermine the mission of the FTC is high:

“There’s just an enormous expectation that either you yourself will revolve if you’re at the FTC, or that in almost any important matter someone opposite you at the table is a former colleague, and maybe a former boss who gave you a promotion or a friend,” [Executive director of the Revolving Door Project Jeff] Hauser told The Hill.

“I mean, there’s a lot of ongoing social connections between current and former FTC lawyers, who are often going to be ostensibly on the opposite side of tables,” he added. “And I think it would be an act of robotic perfection for that to not influence the tenor of the conversations at those tables.”

The adversarial system breaks down when the other side of the table is approaching the matter as if they’re an alternative agency viewpoint instead of an opponent. The whole conflict changes when one side is acting like a dissenting commission member rather than an outside attorney and that influences how the sausage is made — more likely than not in ways that inure to the benefit of the company.

Still, these folks can’t stay in the government forever and they’ve made their livelihood in trade commission litigation. They wouldn’t have much to bring to the table of the firm if forced to do only slip and falls the rest of their lives. The legal academy can’t absorb a bevy of new FTC professors every year, so some of these folks have to get back into private practice. But the government can do a better job of policing conflicts of interest.

Peter Kaplan, a spokesman for the FTC, told The Hill in a statement, “The FTC strictly adheres to all federal government ethics rules and guidelines.”

Those include a lifetime ban on former officials representing any companies that they were personally involved in overseeing in cases before the federal government.

That’s a good start, but the agency should consider making employees above a certain level off-limits to practice in this area for a longer blackout period. If a line attorney wants to move to Biglaw that’s one thing, but if a commission member who actively shaped policy jumps ship they should be forced to sit out. A ban on representing a specific company doesn’t address the conflict involved when a defense attorney has real knowledge of how overarching policy is being shaped and the sort of deep personal connections with the people making the supervisory calls on cases.

There may not be an easy answer, but with tech companies increasingly being hauled in front of the FTC with their former FTC attorneys in tow, everyone should at least start thinking about what can be done.

Tech fight puts former FTC officials in high demand [The Hill]


HeadshotJoe Patrice is a senior editor at Above the Law and co-host of Thinking Like A Lawyer. Feel free to email any tips, questions, or comments. Follow him on Twitter if you’re interested in law, politics, and a healthy dose of college sports news. Joe also serves as a Managing Director at RPN Executive Search.

Managing Increased Contract Volume For Legal Ops Professionals

In a world of “do more with less,” corporate legal operations teams are often faced with an increasing contract volume but with no additional resources. Whether you use a homegrown or an older solution that’s just not working anymore, or you have no solution at all, chances are that the growth in your contract volume and complexity are difficult to manage and resource intensive. Join us for a webinar that will focus on:

– Why you need a simple, yet scalable, solution that you can configure and maintain on your own;
– How consumer-style business tools are revolutionizing the operational experience; and
– What AI is NOT capable of, namely, the replacement for your contracting expertise.

Click here to learn from our panel of experts on Friday, September 27, at 1 p.m.  Our panel will be moderated by Jared Correia, the CEO of Red Cave Consulting, and he will be joined by Stephanie Corey, a widely respected veteran in the legal ops field and co-founder of UpLevelOps, and Matt Patel, a CLM solution expert with over 15 years of experience in CLM technology and co-founder of Malbek.

Change Is Coming To The Profession — Get Ahead Of It Or Get Left Behind

(Image via Shutterstock)

As you may or may not know (or don’t care) the State Bar of California’s Task Force on Access Through Innovation of Legal Services is currently soliciting public comments on sixteen reform options. The options presented are the result of a Legal Market Landscape Report delivered to the Board of Trustees last year.

Among other comments, the Report says that modifying ethics rules will allow the legal profession to collaborate with others in the delivery of legal services. The Board is now polling lawyers for their thoughts on restructuring some of the Rules of Professional Conduct (we have them codified in the Business and Professions Code) that may be hindering the ability to provide affordable legal services. There are two goals here: consumer protection and access to legal services.

Through early August, more than 400 comments have been received. To no lawyer’s surprise, at least not to me, comments in opposition to the various options trounce those in favor.  And who says lawyers are resistant to change? We do.

Some of the options are close to a lawyer’s heart and income: recommendations for exceptions to UPL. Option 2.0 would provide an exception to UPL. “Nonlawyers will be authorized to provide specific legal advice as an exemption to UPL with appropriate regulation.” The purpose would be to authorize nonlawyers, such as limited license technicians [which we do not have in California yet] to provide specified legal advice and services. The option “…should be considered as means for increasing access….”. 

Another UPL exception is set forth in Option 2.1, which would permit that “entities that provide legal or law-related services can be composed of lawyers, nonlawyers, or a combination of the two, however regulation would be required and may differ depending on the structure of the entity.”

Another UPL exception is set forth in Option 2.2 by adding “… an exception to the prohibition against the unauthorized practice of law permitting State-certified/registered/approved entities to use technology-driver legal services delivery systems to engage in authorized practice of law activities.” This exception would require that the entity’s method of delivering legal services be powered by technology. What happens if the technology is on the fritz, outdated, or just plain wrong? Who gets slammed for UPL? Anyone? 

What about changing the ethical rule on fee sharing? Option 3.1 has two versions. The first one, consisting of two parts, would expand the existing exception for fee sharing with a nonlawyer to allow a lawyer to pay a court awarded legal fee to a nonprofit that used that lawyer in that case, and it would allow a lawyer to be a part of a firm in which a nonlawyer holds a financial interest, providing that certain regulatory compliance requirements are met.

The second version is broader and would generally eliminate the prohibition against fee sharing with a nonlawyer so long as the client has given its informed written consent to the fee sharing arrangement. We use informed written consent for conflict waivers, why not for fee sharing?

The results so far confirm the thoughts of many people, including me, that lawyers are hidebound and resistant to change. Randy Kiser discusses this reluctance in a recent post on leadership in the profession. Innovation and change management are dirty words to many lawyers. We prefer to bring up the rear. 

As a former law firm chair said seven years ago, “Never underestimate a lawyer’s resistance to change. Even more likely, never underestimate the ability of lawyers to describe virtual status quo efforts as revolutionary change.” He’s spot on. 

If, at the end of the comment period and many of the comments are opposed to the UPL and fee sharing changes, among others, what will the State Bar do, if anything, about such resistance? The State Bar gets to recommend what lawyers can do and what nonlawyers can do.  These changes can directly affect a lawyer’s ability to make a living, to pay off student loan debt, perhaps to marry, buy a home, raise a family. Some demographic information about who comments would be useful. Are they newbies? Mid-career? Dinosaurs? (I doubt if most lawyers will bother to answer.)

To that end, I think there needs to be other constituents in the mix: what about persuading malpractice insurance companies to lower rates so that legal fees could become more affordable? (Cue the hysterical laughter.) What about loan forgiveness or, if not forgiveness, at least reduction? What about looking at our antiquated state discovery laws and see how we can streamline them so that less client money is spent pre-trial and thus less lawyer fees?

Where are the clients in this discussion? We assume that we know what clients want, but do we really? Yes, I know the mantra of “better, faster, cheaper” but is that it? Is that all? What about getting it right? If you try to explain the discovery rules to a client, the eyes roll back in the head. I think that these are all questions that factor into consumer protection and access to justice. So, how do we have those discussions in the context of what is, so far, opposition to some controversial changes?

The comment period closes September 23, 2019. The profession is at a critical juncture and the State Bar needs to hear what we think, whether pro or con.

Change is coming, whether we like it or not. If we are not part of the solution, we are part of the problem. Sticking our heads in the sand is not going to be the solution.


old lady lawyer elderly woman grandmother grandma laptop computerJill Switzer has been an active member of the State Bar of California for over 40 years. She remembers practicing law in a kinder, gentler time. She’s had a diverse legal career, including stints as a deputy district attorney, a solo practice, and several senior in-house gigs. She now mediates full-time, which gives her the opportunity to see dinosaurs, millennials, and those in-between interact — it’s not always civil. You can reach her by email at oldladylawyer@gmail.com.