Surprise! Buzzfeed Links Bogus Net Neutrality Comments Directly To Broadband Industry

We’ve long discussed how the Pai FCC’s net neutrality repeal was plagued with millions of fraudulent comments, many of which were submitted by a bot pulling names from a hacked database of some kind. Millions of ordinary folks (like myself) had their identities used to support Pai’s unpopular plan, as did several Senators. Numerous journalists like Jason Prechtel have submitted FOIA requests for more data (server logs, IP addresses, API data, anything) that might indicate who was behind the fraudulent comments, who may have bankrolled them, and what the Pai FCC knew about it.

Those efforts have slowly been paying off. Back in January, Gizmodo linked some of the fake comments to Trump associates and some DC lobbying shops like CQ Roll Call. This week, Buzzfeed went even further, drawing a direct line between the fake comments and the broadband industry:

“A BuzzFeed News investigation — based on an analysis of millions of comments, along with court records, business filings, and interviews with dozens of people — offers a window into how a crucial democratic process was skewed by one of the most prolific uses of political impersonation in US history. In a key part of the puzzle, two little-known firms, Media Bridge and LCX Digital, working on behalf of industry group Broadband for America, misappropriated names and personal information as part of a bid to submit more than 1.5 million statements favorable to their cause.”

Broadband For America, who we’ve discussed previously, pretends to be a coalition of “consumer groups” and other interests “dedicated to protecting a free and open internet for all Americans.” But it’s little more than a cut out for Comcast, AT&T, Verizon, and other industry giants. Via a slow and painstaking FOIA process, Buzzfeed ultimately linked many of the stolen identities to major data breaches like the hack of modern business solutions by matching the fraudulent names via the hack database at HaveIBeenPwned.

Just in case the lede gets buried here: the broadband industry hired shady goons to use stolen data to create fake public support for anti-consumer tech policy. And nobody (especially the FCC) has done a damn thing about it.

Granted the net neutrality repeal is just one of many examples of lobbyists polluting regulatory comment periods (usually the only time consumers are allowed to give feedback on policy decisions) with fake people, and both Media Bridge and LCX Digital appear to have other clients beyond just the broadband sector:

“The anti–net neutrality comments harvested on behalf of Broadband for America, the industry group that represented telecommunications giants including AT&T, Cox, and Comcast, were uploaded to the FCC website by Media Bridge founder Shane Cory, a former executive director of both the Libertarian Party and the conservative sting group Project Veritas. Cory has claimed credit for “20 or 30” major public advocacy campaigns in recent years, including, he says, record-setting submissions to the IRS, Environmental Protection Agency, Bureau of Land Management, Bureau of Ocean Energy Management, and “probably a handful of others.”

Classy! Given that both the DOJ and the NY Attorney General are (supposedly still) conducting ongoing inquiries into the fake net neutrality comments, this may not be the last time you’ll see these lobbying shops’ names in lights. Meanwhile it’s rather ironic that the same week a court ruling comes down supporting (mostly) the FCC’s repeal, a big chunk of the “public support” for the repeal — and the FCC’s primary justification for it (that the rules stifled broadband investment) — were clearly proven to be fraudulent. So far, one gets the sneaking suspicion the US legal system may just be broken.

Surprise! Buzzfeed Links Bogus Net Neutrality Comments Directly To Broadband Industry

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In Zimbabwe, Doctors Are Taking To The Streets To Strike Over Diminishing Pay – The Zimbabwean

Zimbabwe is facing the worst economic crisis since 2008, when inflation got so bad it had to print trillion-dollar notes. Many thought after Robert Mugabe fell two years ago things would get better, but they haven’t. Nearly everyone is suffering, but recently, it’s doctors who’ve taken to the streets in protest. NPR’s Eyder Peralta reports.

EYDER PERALTA, BYLINE: The doctors gather in front of one of the big public hospitals in Harare.

(SOUNDBITE OF ARCHIVED RECORDING)

UNIDENTIFIED PROTESTER: (Foreign language spoken).

UNIDENTIFIED PROTESTERS: (Foreign language spoken).

PERALTA: Since the beginning of last month, junior doctors have not been showing up to work. Dr. Tapiwa Mungofa stands before his peers and says doctors are now being paid less than $100 a month. That’s not enough to eat, not enough to pay rent.

(SOUNDBITE OF ARCHIVED RECORDING)

TAPIWA MUNGOFA: We are not talking about clothes. We are not talking about buying cars. We are not talking about anything – just to survive. Just to be able to go to work, we couldn’t afford.

PERALTA: The night before, the head of the doctors union, Dr. Peter Magombeyi, a pediatrician who had led this strike, was abducted. The doctors had no doubt the government was to blame, so the fear is palpable.

(SOUNDBITE OF ARCHIVED RECORDING)

MUNGOFA: We are now considering the workplace and even our homes unsafe for doctors. We don’t know who is going to be taken next.

PERALTA: The doctors take off. They march around the hospital campus.

(SOUNDBITE OF ARCHIVED RECORDING)

UNIDENTIFIED PROTESTERS: (Singing in foreign language).

PERALTA: But they never leave the gates because that would mean facing off with security forces.

(SOUNDBITE OF ARCHIVED RECORDING)

UNIDENTIFIED PROTESTERS: (Singing in foreign language).

PERALTA: Right now, it’s not just doctors who are hurting. Zimbabwe’s currency has tumbled. Inflation is sky-high. And the markets have lost trust in the government. Economist Tony Hawkins.

TONY HAWKINS: So you’ve got a sort of a vicious circle relationship. And the authorities are really at a loss to know what to do.

PERALTA: In real terms, the government has few dollars to pay for essentials – gasoline to run generators, chemicals to treat water, money to pay teachers and doctors. For regular folk, the minimum wage keeps dropping. In just one week, it lost almost 40% of its value. They now make just $20 a month. One of the big problems is that Zimbabwe lacks the reserves to prop up its currency.

HAWKINS: It’s hard to see a way out of this unless there’s some kind of international bailout.

PERALTA: And the international community has been waiting for real democratic changes in order to step in. The abduction of the doctor hasn’t helped, but Sibusiso Moyo, the country’s foreign minister, says they had nothing to do with it.

Still, about 50 other government critics have been abducted in recent months, and several activists were criminally charged by the government after they were found. Is this not the way old Zimbabwe used to deal with its foes, I ask.

SIBUSISO MOYO: It’s not easy to move from one regime into the next.

PERALTA: This is a new government, he says, that is, quote, decongesting minds and teaching people to unlearn the past.

MOYO: And therefore, when you say it looks like, because of certain issues, we may be the same like the previous, it is only because everybody is human and that people are likely to fall into the previous.

(SOUNDBITE OF ARCHIVED RECORDING)

UNIDENTIFIED PROTESTERS: (Singing in foreign language).

PERALTA: The day after the first protest, doctors do leave the hospital.

(SOUNDBITE OF ARCHIVED RECORDING)

UNIDENTIFIED PROTESTERS: (Singing in foreign language).

PERALTA: They walk onto the city streets, but they are stopped by police about a block from the presidential offices. Dr. Karongo, who only gives his first name because he fears retaliation, stands right in front of officers in full riot gear. The abduction, he says, made them push through their fear.

KARONGO: For this incident, everyone is prepared to come out and be heard.

PERALTA: This time, it was hundreds of them. Senior doctors and nurses joined in. They sat at a major thoroughfare as workers gawked from buildings above. Dr. Tinga, who only gave her first name because of the same fears, says they were forced to the streets.

TINGA: We are being forced to work in an environment where there’s nothing to use in the hospital.

PERALTA: No pain medicine, no gloves, no needles – and some doctors have had to turn to farming to make a living. Dr. Tinga is having to take money from her parents abroad to make ends meet. I ask if she ever imagined herself on the streets of Harare facing off with riot police.

TINGA: Never. I thought life was going to be really good once I was done with med school. I thought med school was the worst that my life was ever going to experience, so it’s crazy, yeah.

PERALTA: Dr. Peter Magombeyi was eventually found in a field far from Harare. He says he remembers being held in a basement and electrocuted. After initially being barred from leaving, he is now in South Africa getting medical treatment.

Eyder Peralta, NPR News, Harare. Transcript provided by NPR, Copyright NPR.

Drought Catapults Zimbabwe into a National Disaster
Nearly US$18,000 Raised to Fight Poaching in Victoria Falls

Post published in: Featured

Morning Docket: 10.04.19

Michael Avenatti (Photo by Jennifer S. Altman/For The Washington Post via Getty Images)

* Michael Avenatti is suing Stormy for legal fees and remembering those names should serve as a reminder that impeachment as a concept six months ago and as a concept post-Ukraine revelations isn’t even in the same ballpark. [Daily Beast]

* Antonio Brown may not be an ideal litigant. [TMZ]

* A reminder that criminals are routinely too stupid to avoid a (digital) paper trail. [Courthouse News Service]

* A look at Pat Cipollone and his campaign to demean his office. [The Atlantic]

* Attention vapers: New York courts have got your back. [Law360]

* The Sixth Circuit could blow up the opioid suits under the foundational American doctrine of “big companies can’t do anything wrong.” [Law.com]

* In a very Silicon Valley kind of move, IP firm Harrity & Harrity opened an incubator for women and minority owned law firms. [American Lawyer]

* The most trusted corporate law firms. [Forbes]

With ‘Seal Now,’ AI Company Expands Into Pre-Execution Contract Review | LawSites

Seal Software, the company that helped spawn the increasingly competitive field of enterprise contract review and analytics, has now expanded into the pre-execution, negotiation side of the contracts lifecycle with the launch of Seal Now, a contract analytics product specifically designed to review draft contracts prepared by a third party on its own templates.

In so doing, Seal is facing a new group of competitors that already offer contract prescreening, including BlackBoiler, ContractLogixLawGeex, and ThoughtRiver. But Seal has the market advantage of an established customer base and technology that works across the contract lifecycle, from negotiation to review.

Using the AI and analytics capabilities of Seal’s contract analytics platform, Seal Now analyzes contract drafts and delivers a “scorecard” grading the extent to which they conform to conform to or diverge from a company’s legal standards and playbooks. These scorecards — which use red, yellow and green lights similar to a traffic light — are provided directly within Microsoft Word and also delivered via email.

According to the company, Seal Now incorporates a combination of AI insights using Seal’s contract analytics platform, a logic engine to confirm compliance with a company’s playbook, a clause library to allow substitution of preferred or approved language, and scorecards and dashboards to show key information and guide the negotiator to critical areas of the draft contract.

Seal’s general counsel, Laurie Brasner, told me in an interview yesterday that she uses Seal Now in her own work and that it has been a game changer for her.

As GC of a growing company, she explained, she cannot personally review every contract. But what she can do is identify the elements that she most cares about and, by using Seal Now, quickly review contract drafts and make sure they are all there. “The speed and accuracy are crucial, and it gives me the confidence to move forward.”

It also serves a triage function, she said, giving her a quick and early look at the likely issues in the negotiation and helping her decide the right lawyer in her department to handle it. It also helps her work with her internal sales staff in negotiating a contract, enabling her to identify the business issues they should tackle and the legal issues her lawyers should handle. “It shows us how we can work in tandem from early on.”

Seal said that it beta tested the Seal Now product with several clients, including the enterprise legal services provider UnitedLex, and that UnitedLex will now be making it a core part of its own service offering, predicting that its own clients will achieve more than $250 million in accelerated revenue due to more rapid contracting cycle times. (The statement did not give a time frame for that assertion.)

Seal Now is not a substitute for the work done by lawyers in negotiating and drafting contracts, Brasner said, but it drives efficiency by speeding review and enhancing the accuracy of the review, and it gives her assurance that contracts are being handled in the right way, even if she cannot review each and every one.

Minorities Being Locked Out Of Law School Clinic Positions

According to a new study of clinician faculty demographics by the Clinical Legal Education Association, what percentage of all full-time law school clinicians are minorities?

Hint: Caitlin Barry of Villanova Law, one of the study’s authors, said of the findings: “I think we were surprised by the lack of more significant progress over time—although anecdotally most of us, just looking around the institutions where we work, should not have been surprised given that we’ve all been working within law schools and clinics. I would not say that, on the whole, the findings are positive.”

See the answer on the next page.

Move To Zürich Leads Directly To Near Tripling Of Hedge Fund’s Returns

OK, maybe a few other things went into it, but still.

Not A Great Day For Biglaw Partners — See Also

Calling All Legal Ops Leaders: The 2019 LDO Survey Is Live

Calling All Legal Ops Leaders: The 2019 LDO Survey Is Live

If you are your organization’s operations head, please participate in this year’s survey and receive exclusive access to the complete results, an unparalleled resource of insight into KPIs and reporting, eDiscovery best practices, legal spend, law department management strategy, and more.

If you are your organization’s operations head, please participate in this year’s survey and receive exclusive access to the complete results, an unparalleled resource of insight into KPIs and reporting, eDiscovery best practices, legal spend, law department management strategy, and more.

Mom Owned Law Firm Interview with Jeralyn Lawrence

Jeralyn Lawrence started her law firm, Lawrence Law LLC, as a way to ensure stability and growth professionally while building something sustainable for herself, her family and her team. She believes that when it comes to work-life balance, there are only pros to owning your own law firm and is a firm believer that kids always come first.

Quote: Work will get done whether it be after they go to bed or before they wake up, but work should not be the reason a mom can’t be a mom. It takes constant and continual management of your to do list and priorities but it’s possible.

What is your name?

Jeralyn Lisa Lawrence

Law School attended and year of graduation.

Seton Hall University School of Law, 1996

Name, location(s) and URL of Law Firm.

Lawrence Law, LLC, 776 Mountain Boulevard, Suite 202, Watchung, NJ 07069 www.lawlawfirm.com

How long has your firm been in operation?

We opened our doors on January 2, 2019

Summarize your work experience, if any, prior to opening your firm. Both as a lawyer or prior to becoming a lawyer. 

I started my career as an associate at a mid-sized firm in Somerset County, New Jersey. I climbed the ranks to partnership, serving as Chair of the firm’s Matrimonial & Family Law Department, and as a Member of the Firm’s Compensation and Management Committees. 

Why did you decide to start your own law firm?

Opening my own firm became important to me as I saw the opportunity to ensure stability and growth in my professional career while continuing to build something sustainable and special for myself, my family and my team. 

What practice areas does your firm concentrate on?

Lawrence Law is a boutique family law firm, and we guide our clients through all phases of family law from pre-nuptial agreements, divorce, custody and parenting time, child support, alimony, and post judgment matters. 

How large is your firm?

Lawrence Law has 5 attorneys, one paralegal, two legal assistants, an office manager and a receptionist. We are an amazing team.

Do you practice full time or part time?

I practice full time, and then some.

How many children do you have and what ages are they?

3- a 13-year old and twin 8-year-olds. I also am a stepmother to a 20-year-old and a 14-year-old.

Has becoming a mom influenced your decision to start or continue to operate your own law firm? If so, how?

It certainly has influenced my decision to go out on my own particularly as a mom of two girls, it is exciting to show them how hard work and determination pays off. I will never forget that moment when they first saw my office with my name on the door and the gleam in their eyes. They were and are very proud of me. On some of the harder days, I take myself back to that moment and the look on their faces, and it reenergizes me to continue moving forward. It has been incredibly rewarding to tell my kids that if you can dream it, and believe it, you can make it happen.  It is an invaluable life lesson to not just talk the talk but walk the walk. My kids think I have already signed them up for law school, so they are even more invested in the continued success of Lawrence Law. 

What is your marital status?

I am happily married. (Most times, happily) 🙂  I have been divorced before – my daughter was 8 weeks old at the time. That terrifying experience made me a better person, and a better divorce and family lawyer. 

If you are married, what role has your spouse played with respect to your practice and mutual family obligations and conversely, what impact has owning your firm had on your marriage and role as a mom?

I would not have had the intestinal fortitude to go out on my own without the steady hand of my husband.  When I felt nauseous about quitting a firm where I had been for 21 years, he assured me I had stayed there far too long. When I told him we may starve and have to sell the house and cancel vacations, he laughed and said he never saw a surer bet than betting on me. 

I opened my firm less than a mile from my house. That has been life changing as far as getting to the kid’s activities and events. For reasons I will never understand, schools have events at 10 am or 3 pm. When I worked 35 minutes away, those activities were impossible to attend. Now, I can get to them and back to work.  It was a blessing during my daughter’s basketball season. 

My husband works far from the house, so these obligations generally fell on me anyway so being closer to home, certainly helped me. He owns his own business too, so he can relate to my stresses and fears and I am better at understanding what he has been complaining about for all these years. We wouldn’t have it any other way and are thrilled to be our own bosses and chart our own path and destiny. 

What are the pros and cons of law firm ownership as a mom with respect to attaining work-life balance?

There are no cons. All pros.  You’re the boss. You set the rules and the expectations. Kids always come first. Always. Work will get done whether it be after they go to bed or before they wake up, but work should not be the reason a mom can’t be a mom.  It takes constant and continual management of your to do list and priorities but it’s possible. I am a strong believer in “the days go slow and the years go fast“ – I am living that truth and it’s harsh but I want to have no regrets that my kids didn’t feel first.  

What are the pros and cons of law firm ownership from a professional standpoint?

I have never felt the sense of collegiality that I feel now. Other solos or colleagues in small firms want me to succeed and are actually invested in my success. Big firms do not have that.  The warm welcome into law firm ownership has been overwhelming and rejuvenating from those who are similarly situated. The cons are that now I have to call a colleague if I have a question in a different practice area of expertise instead of walking down the hall, but I think the pros far outweigh that single con.  

I understand that you hold a leadership position with the American Academy of Matrimonial Law and the New Jersey State Bar Association.  Can you tell us a little about the work you do for that organization, the time commitment, and how you find time to juggle it all?

I love my work for the Bar Association and for the Academy. I am a former Chair of the Family Law Section for the New Jersey State Bar Association and had the opportunity to work with the legislature and the governor’s office in drafting and crafting legislation.  It was an awesome experience and much of my time now is devoted to reviewing and revising or drafting legislation. From relocation of children issues to child support to college contribution and many areas in between, I am passionate about trying to effectuate change through my leadership positions. I also am on the board of the Women’s Political Caucus of New Jersey and that affords me the opportunity to work on women’s issues and advance significant legislation. 

The time commitment is considerable, but it is truly a labor of love. It doesn’t even seem like work because I love what I am doing and am doing it with the best and brightest of the profession. The results are tremendously rewarding because you are improving the practice and profession for your colleagues.  

How open are you with colleagues and clients about your family? Do you tell them about your kids? Do you ever use child-related activities as an excuse for changing your schedule, and if so, are you open in sharing those reasons?

Yes, yes and yes.  I do share.  This year has been particularly difficult.

My mom had a heart attack in February and my daughter was injured in school in April and still has a concussion and whiplash. Attending their appointments and caring for them was a priority. Every single client and every single adversary treated me with kindness and compassion and for that I will forever be grateful. I am so thankful and appreciative for all the women who came before us and paved the way for me to be able to say I can’t come to court because of my daughter’s medical appointment or my kids’ Halloween parade. I understand there was a time when women couldn’t do that, but that time has passed.

What was your worst or funniest child-related scheduling mishap?

I was at the bar convention in Atlantic City. My kindergarten-aged-daughter’s gym teacher called to tell me she was sent to school (by her dad) wearing 2 different left feet shoes. The teachers and parents always know when I am traveling and away from home, as my kids’ hair is not neatly brushed or their clothes don’t match – but they are loved and that’s all that matters.

As a mother who owns a law firm, have you ever encountered discrimination from colleagues or judges or been taken less seriously or treated with less respect? How did you respond?

I responded by starting my own firm. When I left, I was the top rainmaker, the top biller, and had the most successful practice group. I felt overlooked at times when I should not have been.

Would you recommend to other women lawyers who have children to consider starting a law firm – and what advice would you give them? 

Ab.so.lute.ly.! You need to have a strong stomach, a large village of friends, a significant line of credit, and then I say go for it. Surround yourself with an amazing team. Have no weak links in your chain. Invest in yourself. Take control of your future. Develop a niche and then market, market, market that niche. You can’t fake passion or compassion so chose a niche they you are passionate about and become the absolute best in that area. Write about it. Blog about it. Lecture about it. Mentor about it. Be a good adversary and colleague. Be kind to the other lawyers in your field.

If you can, share the name of (or if possible recipe for) one of your family’s most reliable, easy go-to recipes:

I don’t cook so the best I could do is give you the recipe for ice 🙂 


You can find more Mom Owned Law Firm Interviews by clicking here

Federalist Society Leader Thinks Dems Should Stop Talking About Ruth Bader Ginsburg’s Health

(Photo by MANDEL NGAN/AFP/Getty Images)

I think it’s inappropriate to be having ‘what if’ discussions about Justice Ginsburg’s health. But the fact that the left is talking so much about Justice Ginsburg demonstrates her importance to them as a symbol and the intensity of the kinds of campaigns they would wage over Supreme Court vacancies in the future.

Leonard Leo, executive vice president of the Federalist Society, commenting on the fact that Justice Ruth Bader Ginsburg’s health has been a constant topic of conversation among both Democrats and Republicans in the lead up to the upcoming presidential election. Leo has headed up numerous GOP Supreme Court selections, including that of Justice Brett Kavanaugh.


Staci ZaretskyStaci Zaretsky is a senior editor at Above the Law, where she’s worked since 2011. She’d love to hear from you, so please feel free to email her with any tips, questions, comments, or critiques. You can follow her on Twitter or connect with her on LinkedIn.

ILTA 2019 Technology Survey: Change Is Afoot

Every year, the International Legal Technology Association (ILTA) releases its handy and incredibly useful Technology Survey. This year, the full survey will be released in late October 2019, but if you’d like a sneak peak, the Executive Summary is currently available here.

This year’s Survey is based on the input of 537 firms and provides a wealth of interesting insight into the legal technology focus and spend of firms large and small. According to the Summary, 31 percent of responding firms were from firms with less than 50 attorneys, 37 percent were from firms with less than 150, 18 percent were from firms with less than 350, and 15 percent were from with more than 350.

At the very outset, it was clear that change was afoot. Jim McCue, the author of the Summary, commented on the notable trend of firms taking the long view and implementing change with a view toward the future: “(L)ooking forward, many firms are embracing technologies with less than immediate results and instead offer long term promise.”

In my experience, law firm leaders are often focused on short-term goals, whether financial, technology-related, or otherwise, so to learn that firms appear to be making technology decisions with the long game in mind is a promising development, to say the least.

One interesting, albeit not unexpected, finding was that mobile technologies have been most impactful for the firms surveyed. Specifically, the survey respondents were asked to share the single project completed in the past year that had the greatest impact, and the top result was “improving mobility and the security needs that come with mobility.”

Mobile technologies have been a driving force since the release of the iPhone in 2007, and have dramatically affected — and infiltrated — all aspects of our culture. Accordingly, it’s not surprising to learn that law firms have necessarily focused on adapting their technology infrastructure and procedures to incorporate the secure use of mobile tools by their employees.

Another notable trend is the increase in the use of cloud computing software by responding firms, with 72 percent of firms predicting that their use of cloud computing software would increase in the coming year. And, when respondents were asked to identify a technology that would “create significant change or be a major factor in the legal technology profession,” the top response was cloud computing, with 39 percent of respondents choosing it. As explained in the Survey, these findings comported with the four year trend of firms predicting an increase in the adoption of cloud-based tools.

Some of the top areas where firms reported that they were most likely to use cloud computing software were payroll, email (security, archiving, storage), document management systems (DMS),  and time and billing. 

Seventy percent of law firms reported that they had already migrated their payroll systems to the cloud, and 7 percent were planning to do so within the next year. Sixty-six percent already used email security cloud-based solutions and 10 percent planned to do so within a year.  Email archiving was already in the cloud for 46 percent of firms and 22 percent had plans to migrate it to the cloud within the year. Thirty-three percent already had email in the cloud and 39 percent expected to have it in the cloud over the next year. Twenty-five percent of firms reported that they’d moved their DMS to the cloud and 31% had plans to do so within a year. Finally, 14 percent of firms reported that their time and billing systems were cloud-based, and 17 percent planned to moved to a cloud solution by next year.

The Survey also addressed the cybersecurity measures taken by law firms. Specifically, survey respondents were asked the following question: “Besides encryption and traditional desktop security software, which of the following security measures does your firm use?”

The top responses included:

  • Removing desktop administrative rights (77 percent)
  • Adding multi-factor authentication to remote access/web services (77 percent)
  • Phish testing of users (68 percent)
  • Increase in intrusion prevention systems (63 percent)

And last, but not least, when respondents were asked to identify “the top three technology issues or annoyances within your firm,” change cropped up again, repeatedly.  In fact, it appeared in three of the top four responses. Thirty-seven percent cited “Change: users acceptance of change” as the top issue, followed by 28 percent citing “Change: keeping up with new versions of software,” and finally, Twenty-eight percent cited “Change: managing expectations (user and management).”

In other words, change is the name of the game when it comes to law firms and legal technology in 2019; it’s never easy, but it’s necessary. And, as the majority of respondents acknowledged, it’s all about the long game: embracing change leads to long term benefits — and what’s not to like about that?


Niki BlackNicole Black is a Rochester, New York attorney and the Legal Technology Evangelist at MyCase, web-based law practice management software. She’s been blogging since 2005, has written a weekly column for the Daily Record since 2007, is the author of Cloud Computing for Lawyers, co-authors Social Media for Lawyers: the Next Frontier, and co-authors Criminal Law in New York. She’s easily distracted by the potential of bright and shiny tech gadgets, along with good food and wine. You can follow her on Twitter @nikiblack and she can be reached at niki.black@mycase.com.