Starting Remotely During COVID-19

As the legal industry continues to navigate uncharted waters and biglaw offices remain physically closed throughout much of the world, many of our candidates have asked us what the interview and onboarding process looks like during this trying time. Although dramatically throttled down, lateral hiring at major firms and premier boutiques has not entirely ceased and firms are actively interviewing. We continue to represent candidates, primarily in bankruptcy, executive compensation, specialty litigation, life sciences, healthcare, and other niche practices. As you would expect, the interview process has shifted toward cell, Skype and Zoom calls, but candidates continue to navigate the process toward a successful result. So, what if you are one of the lucky candidates to actually interview, receive, and accept a job offer with a major law firm during this weighty time of COVID-19? How will your new firm bring you onboard and what should you expect once you start? We asked two of our very recently placed candidates: both mid-level financial restructuring associates who joined Amlaw 50 law firms (one in Texas, one in New York) about their experiences virtually onboarding and working remotely at their new shop. Here are the takeaways:

The experience has been surprisingly smooth. Our Texas candidate conducted orientation via phone and Skype over two days filled with set appointment times. He also had a call with his firm’s IT department and they FedEx’ed him a work computer that same day. Upon receipt, he had a follow-up call with the IT department and they had him up and running a few hours later. Our New York candidate also recalled a smooth transition. The law firm FedEx’ed his laptop to the firm’s Hong Kong office (where he is currently stuck) and he was able to onboard remotely with the firm’s IT team in NY. 

In terms of getting first work assignments, our Texas candidate tells us that this process has not been all that different from his previous firm. His practice group dials-in for a team meeting every week, and since he is working with partners in various offices, they communicate via phone and (mostly) email. For one of his work matters, he says the project team has a weekly Zoom call offering another opportunity to interact with new colleagues in various offices. 

But what about the more personal aspects of joining a new firm, such as getting to know your colleagues on a personal level? Our Texas candidate tells us that it “really hasn’t been a problem getting to know my team.” He has received personal calls from most members of his practice group offering assistance in getting to know more about the firm. He has also spoken to other attorneys in his office who have offered recommendations about his new city. In all, our Texas candidate describes his arrival as “very friendly.” Our NY candidate says the firm’s associates and partners have been very supportive of his situation and other than the time difference, as he acclimates to working NY hours, his transition to working remotely with the NY team has been seamless. 

And might there even be some benefits to onboarding and working remotely? Our Texas candidate says, “I think I have more time in my day right now. My commute is just a walk down the hallway. It used to take me up to 45 minutes a day. And my daily life is also less expensive. I am not eating out or buying daily lunches.” He did mention that he made an exception for a BBQ brisket takeout order.

His advice for those going through the lateral process: “I would say to just relax. Law firms understand this is a very weird time right now and they are responding the best they can. It is in your and their best interest to get you on board as quickly as possible, so try to relax and be patient. And now that firms have had a month to deal with this unprecedented situation, I think for attorneys starting in April or May, [onboarding remotely] will be an even smoother process.” Our NY candidate, who also has a down-to-earth personality, agrees with the sentiment that it is best to relax and make the most of the situation. 

But, of course, not all lateral transitions are going so smoothly in this unprecedented time. A candidate of ours in Brazil was set to start at her firm in March, but has been delayed due to the closure of the OAB, the Brazilian Bar Association, the authority granting foreign attorneys authorization to practice. So, as this candidate calmly sits in wait for her final approval to begin practicing in Brazil, she is using this downtime to polish her Portuguese language skills, which will help tremendously once she is able to start at her firm. 

The takeaway is that law firms are nimble, IT departments have more tools than ever, associates are generally tech savvy, and certain practice areas continue to churn during this pandemic. Efficient, remote onboarding of attorney hires is a natural extension of these factors. And with the diminishment of ‘20 summer associate programs and delay of first-year starts in the fall, we expect the lateral market to continue to improve (albeit through competitive and narrow opportunities, at first) once stability returns and firm personnel are able to return to their physical spaces. For those seeking any career advice or representation in a lateral move, you know where to find us. Just like you, we are at home and thankful to be able to continue doing our work. We look forward to connecting. 

Partisan Bickering Used To Be Way Cooler

When Sam Houston ran across Representative William Stanbery on the street in 1832, he viciously beat the Ohio congressman with his cane. Stanbery pulled a gun on Houston, but it misfired prompting Houston to wail on Stanbery even more. Then Houston went to the theater, leaving the bloodied Stanbery in the street. Houston was convicted in the ensuing trial, despite the efforts of what famed attorney?

Hint: While an accomplished lawyer, many know him better for his music career.

See the answer on the next page.

We Need The Abundance Of A Space Economy

Whether you want to believe it or not, the sheer amount of material resources that passes within humanity’s current reach in space, speaks for itself. These resources include materials already in abundance here on Earth, such as iron. But there also exists an inexhaustible amount of precious metals that are currently classified as “rare” on Earth such as platinum, palladium, and iridium. Moreover, exploiting human labor in order to obtain these materials does not make any economic sense in the harsh environment of space where robots are far cheaper to functionally sustain. In addition to these raw materials, copious amounts of water can also be extracted and utilized for rocket fuel. Which brings me to another inexhaustible resource in space humanity can already extract: energy.

The most obvious, and abundant supply of energy in space is our sun. The International Space Station which has maintained constant human presence in space for decades currently runs on more solar energy than it needs, enough to power 40 homes in fact. When you combine this limitless source of energy with our current ability to extract inexhaustible amounts of raw materials, you can understand how we can already begin to start making powered structures in space that can take the form of massive factories or areas that can maintain huge agricultural capabilities, all powered by an inexhaustible sun.

But in addition to solar energy there also exists fossil fuels in inexhaustible supply within our solar system. As Charles Wohlforth and Amanda Hendrix point out, on Titan, boundless oceans of fossil fuels exist under a protective nitrogen-rich atmosphere. We are probably decades out from sending humans to live on Titan, but sending machines is already within our current capabilities. In other words, right now we possess the technological ability to create hordes of robots that we can send to Titan to extract literally inexhaustible amounts of fossil fuels. All without having to impact fragile Earth ecosystems. Again, this is not science fiction, but our current reality.

Of course, sending hordes of resource harvesting robots to Titan and back would take years to plan and execute. Moreover, obvious realities mean there are many hurdles and problems humanity would have to overcome in order to achieve this level of resource allocation. These institutional, rather than scientific or technological hurdles are what Wohlforth and Hendrix consider to be humanity’s largest barriers to achieving inexhaustible abundance, including “an indifferent political establishment.” To put our institutional indifference to space in perspective, the United States currently spends around $51 billion annually to wage a colossally failed War on Drugs. NASA, meanwhile, gets less than half that level of funding. In other words, our society has chosen to prioritize locking people up in violent cages as a response to ingesting products less harmful to society than legally available alcohol, at twice the level we fund the agency tasked with getting us to space, and a limitless resource reality.

The only reason I still have hair from not ripping it out in a constant fit of rage at the callousness of our current fiscal priorities is because I also know human progress toward becoming a spacefaring species is inevitable. Indeed, market forces are already taking over without me having to convince anyone. In other words, even if I still rage at the current level of human stupidity that stunts the process, I still have a lot of reasons to be confident humanity will get to the abundance of space relatively soon. What’s left to discuss is why it matters that we prioritize this process more than we currently are.

But if a once-in-a-century pandemic, where the threat of human contact is so overwhelming that otherwise singleminded, nonaltruistic corporate entities are voluntarily shutting down rather than risk overwhelming basic human health systems, does not convince a majority of the country to prioritize access to the limitless reality of space, then there are probably no other drastic events that can do so. This means a slower process of gradually winning over hearts and minds through continuous appeal and basic, capitalist greed is all one can expect to get us there. I just hope I have hair left by the time we get around to prioritizing it.


Tyler Broker’s work has been published in the Gonzaga Law Review, the Albany Law Review, and is forthcoming in the University of Memphis Law Review. Feel free to email him or follow him on Twitter to discuss his column.

The Decade In Trade Secret Litigation

Compliments of Lex Machina, I was fortunate to get an early look at its just-released 2020 Trade Secret Litigation Report, covering the past decade in trade secret litigation in district courts nationwide. Because of the passage of the Defend Trade Secrets Act (“DTSA” — signed into law by President Barack Obama in May 2016) during the coverage period of the report, reviewing it is especially useful since it allows us to consider what changes in trade secret litigation the DTSA has wrought. Put another way, by focusing on the developments in trade secret litigation post-DTSA, we can acquire some useful insights into “modern” trade secret litigation as it has developed nationwide.

Before diving into the report’s findings, some thoughts on trade secrets generally, from two perspectives. First, from the perspective of a litigator who has handled trade secret misappropriation cases in federal and state courts: Trade secret cases are fun to litigate, especially when they involve alleged theft of technology. In some ways, they share the best characteristics of patent cases, in terms of presenting the opportunity to engage experts and acquire a deep understanding of valuable innovation. Likewise, trade secret cases, as with their patent brethren, demand learning about the competitive dynamics in the client’s industry, an inquiry that I have always found invigorating.

At the same time, trade secret cases can also mimic some of the more distasteful aspects of patent litigation, starting with the potential for unrealistic expectations by the IP owner as to the value of their contribution or the damage done by the alleged misappropriation. Another difficulty that trade secret litigation often presents is the potential for interminable fights over what the contours of the alleged trade secrets at issue actually are, an exercise in unproductive posturing often exacerbated by procedural tricks or difficulty in getting the court onboard with prioritizing the endeavor. This is not to say that zealous litigation around the identity and scope of the trade secret at issue is not warranted. Only that, as with claim construction in patent cases, the path to resolution of this threshold issue can sometimes resemble taking the smelly staircase rather than the sleek elevator to get up to your hotel room. (Remember hotels?)

Second, from the perspective of someone who teaches trade secrets to high school students as part of a year-long IP survey course: Teaching trade secret law can be tricky. On the one hand, students readily grasp the value to their owners of the classic trade secret examples like the Coca-Cola or Mrs. Fields recipes. But perhaps because of their lack of workplace experience, the idea that much of trade secret law revolves around employment contracts and questions of employee mobility can offend the sensibilities of younger students. At the same time, the students do tend to get their moral ire up at prominent examples of misappropriation, such as clear-cut corporate espionage. That same ire, however, was strangely missing when I discussed with them the ongoing case between luxury hotels in Beverly Hills that I profiled in these pages last month. (The Peninsula doesn’t want my students on their jury, if that case ever gets that far.)

The report, however, confirms that employment-related issues and trade secrets are often intertwined. A connection that manifests itself in a number of interesting ways. For example, I was a bit surprised to learn that the most active current plaintiffs in trade secret disputes are “insurance and financial services companies” because they often “use a licensing or franchising system where individuals or small groups maintain privately owned offices using the companies’ name and materials.” Which results in misappropriation claims when users “fail to pay the requisite fees or move to another company without returning the materials.” Less surprising was the fact that many trade secret cases also include claims for breach of contract, either in the form of an NDA violation or a failure to abide with an employment contract’s provisions; the latter usually when an employee departs for a new opportunity, but with a fully loaded thumb drive in the back pocket, for example.

Considering the employment-related nature of many trade secret claims, it was not a surprise to see that the most active law firms handling trade secret cases “tend to be law firms known for their employment practices.” Or that trade secret cases are widely distributed nationwide, even as the “most active districts tend to be large population centers,” where large corporate employers and trade-secret savvy startups are likely to have offices. Moreover, the resource imbalance between trade secret owners and ex-employees accused of misappropriation is a major contributing factor to the high numbers of trade secret disputes that are resolved by consent injunction. It is probably also a factor in the high 80% grant rate for permanent injunctions in contested cases, especially considering the ease in showing irreparable harm to the trade secret owner if the trade secret misappropriation is allowed to continue. Finally, it probably also contributes to the fact that damages in trade secret cases that do not involve other claims trend to the lower side, at least in relation to patent disputes. In short, trade secret cases tend to settle or resolve in favorable terms for the IP owner when an employee defendant or their new employer can’t afford a protracted fight.

Thanks to the data available from Lex Machina and others, it is easier than ever to quickly get a snapshot of historical litigation activity concerning trade secrets. While the past decade introduced a new paradigm with the DTSA, it also provided some prominent examples of the importance of trade secrets in protecting developing technologies — such as the mega-dispute between Google and Uber on self-driving car technology. At the same time, the stats are clear regarding the origin of most trade secret disputes in employer-employee relations. Considering the major changes the ongoing pandemic has already brought to the modern “office,” it will be very interesting to see what impact the changing workplace dynamic will have on trade secret cases in the near future. Until things shake out, we should remember that learning from the past is perhaps the best preparation for an uncertain future.

Please feel free to send comments or questions to me at gkroub@kskiplaw.com or via Twitter: @gkroub. Any topic suggestions or thoughts are most welcome.


Gaston Kroub lives in Brooklyn and is a founding partner of Kroub, Silbersher & Kolmykov PLLC, an intellectual property litigation boutique, and Markman Advisors LLC, a leading consultancy on patent issues for the investment community. Gaston’s practice focuses on intellectual property litigation and related counseling, with a strong focus on patent matters. You can reach him at gkroub@kskiplaw.com or follow him on Twitter: @gkroub.

No Winner Likely In JEDI Court Battle; ‘Just Pull The Plug?’: Greenwalt

The Pentagon’s plan to consolidate many — but not all — of its 500-plus cloud contracts into a single Joint Enterprise Defense Infrastructure (JEDI). 

WASHINGTON: What looks like progress for the Pentagon in its five-month legal battle with Amazon Web Services is just a new variety of stalemate, a leading acquisition expert said.

Bill Greenwalt

“The machinations of the legal system will continue to provide pyrrhic victories to DoD or some contractors,” former Hill and Pentagon staffer Bill Greenwalt told me, “but in the end, no matter what happens, DoD – after almost three years struggling to make JEDI work – will end up trailing the commercial IT market, as it has done now for decades.”

The Department of Defense was already behind the curve when it comes to adopting cloud computing, Greenwalt said. Even government intelligence agencies have moved faster, let alone the private sector.

“Look at the timelines,” he told me. “The cloud first appears at the CIA in 2013 and in the commercial marketplace in the 2000s. DOD was way behind the curve in 2017 when it started this acquisition.”

Today, Greenwalt argued, because the Joint Enterprise Defense Infrastructure (JEDI) program is suffering so many delays while technology forges ahead, it is being litigated into irrelevance. By effectively dragging out the trial, the latest legal developments only make that worse.

“If we are victorious in one more battle with the Romans, we shall be utterly ruined.” – King Pyrrhus of Epirus

What Went Wrong

On Friday, over Amazon’s bitter opposition, the chief judge of the Court of Federal Claims approved a Pentagon motion in the lawsuit over the Joint Enterprise Defense Infrastructure. JEDI is a cloud computing contract worth up to $10 billion that the Defense Department awarded to rival Microsoft – unfairly and in large part due to President Trump’s meddling, Amazon says.

The judge had already ordered Microsoft and the Defense Department to stop work on the project because Amazon had a reasonable chance to prove at least part of its case. While the Pentagon denies undue White House influence, it has admitted that it might have mishandled certain technical aspects of the competition, so it filed a motion to pause the cause and “remand” it back to DoD officials to try again.

Amazon argued the conditions of the Pentagon’s proposed do-over were so hopelessly narrow it wouldn’t make a difference. The Pentagon and Microsoft countered that Amazon wanted terms so broad they’d effectively give it a second chance to bid – with the unfair advantage that Amazon now knows exactly what price to put on its proposal to underbid Microsoft. Friday’s ruling, while still under seal, effectively sided with the Pentagon.

“We are pleased with the court’s decision to grant our motion,” said Pentagon spokesman Lt. Col. Robert Carver. “We will immediately execute the procedures outlined in the motion [and] we remain focused on delivering this critical capability to warfighters as quickly and efficiently as possible.”

If your head is spinning from this simplified summary of a mind-bending legal matter – and trust us, the technology is just as complex – then Greenwalt has some good news for you. Ultimately, none of it matters.

“It is just another example of how flawed this acquisition process has been from the start,” he told me, “and how the bid protest process has continued to torture DoD and blind it from pursuing alternative paths.

It’s not just the trial that’s a dead end for both sides. “I think they have been wasting their time since the first Request For Proposals,” Greenwalt said.

In fact, he suggested, the Department of Defense should have known this was going to be a mess from the start, based on recent history. “The REAN protest” – in which an Amazon partner beat Oracle for an earlier Pentagon cloud contract in 2018, only for the GAO to overturn it –  “should have given DoD an early indication that this was going to be a nasty process, with everyone eventually tainted by a brutal fight to the death over a winner-take-all procurement,” Greenwalt told me.

The REAN award used an increasingly popular contracting mechanism called Other Transaction Authority (OTA), a law which Greenwalt helped draft. JEDI, likewise, tried to bypass the usual acquisition bureaucracy to get new technology in at the speed of Silicon Valley. But trying to run government procurement more like a business runs afoul of a fundamental problem. No private company lets losing bidders force it to do business with them; the government sometimes does.

Cloud computing servers

Time To Reboot

So what should the Defense Department have done differently from the start? What can it do differently now?

“There were other options then —and now DOD has even more options,” Greenwalt said. “It may be time to just pull the plug and start over, but there may be too much pride invested to do otherwise.”

“From the start, instead of focusing on one cloud to rule them all, DoD should have put all of the cloud providers on a IDIQ [Indefinite Delivery, Indefinite Quantity] contract and then issue task orders to those companies that met their security and operational standards for individual tasks,” he said. In other words, rather than try to award the whole program to a single company, break it up into chunks and dole them out over time to different companies, based on whoever offered the best price and performance for that particular piece.

Now, the Pentagon insists it won’t split the JEDI contract because it already has too many clouds. The different armed services, defense agencies, and their subunits are all signing different contracts on different terms – over 500 of them. But, if you set clear standards and make your vendors stick to them, it is possible to have a single cloud computing system that works as a seamless whole, even if different companies provide different parts of it. In fact, that kind of “multi-cloud” approach is increasingly common in the commercial world.

If the Pentagon had gone multi-cloud from the start, “it would have then been, for a change, ahead of the commercial market,” Greenwalt said. “It could have been experimenting with cloud providers and other solutions that manage multiple clouds for the last two years.”

Even now, it’s not too late to try a different approach, he said. “There are other clouds already being used at the services and defense agencies,” Greenwalt told me. “DoD’s focus now should be to look at these experiments and where the commercial market is going. They may decide that, except for JEDI’s cool name, it may already be obsolete, and a new strategy for secure cloud applications is needed.”

State Of The Industry After A Month Of Coronavirus

(Image via Getty)

The Above the Law staff continues to track daily changes to the legal industry landscape from law firm layoffs to law school grading changes. Now that we’re roughly a month into the lockdown era, Joe and Kathryn discuss the state of play. The merits of law firm layoffs, furloughs, and salary cuts, law school grading changes, and whether there’s a future for the bar exam.

Relativity Trace: A Corporate Compliance Tool For Legal Ops Pros

From time to time, I take a look at software and technology products and try to alert the legal community, particularly readers in legal operations, to solutions that really seem to solve a problem. Recently, I’ve been looking at corporate compliance tools, and I had an opportunity to speak with Jordan Domash, GM of Relativity Trace, who heads up the development and deployment of this corporate compliance application. Below is an edited distillation of our conversation.

What is Relativity Trace and what problem does it solve?

It’s a proactive communication surveillance application designed to help corporations comply with regulatory requirements, particularly in heavily regulated market segments like banking and finance. With Relativity Trace, companies can define their risks across enterprise communication channels and generate alerts that inform compliance officers and leadership that certain noncompliant communications are taking place.

What led to the development of Relativity Trace?

So, a lot of companies had been thinking about compliance in the same reactive sort of way that people think about e-discovery — an event occurs, they collect the data, and then they analyze that data in connection with a litigation or investigation. Relativity customers began to ask if they could leverage the features of the e-discovery platform to analyze data in real time. Since Relativity was already handling some of the downstream e-discovery processes and had developed capabilities to sift through large volumes of unstructured data, it made logical sense to listen to the customer and begin developing more left-side-of-the-EDRM tools like Relativity Trace.

Describe a typical use case for Relativity Trace.

If two traders at investment banks are colluding in communications between themselves on how they might profit on market-moving information — let’s say, there’s a huge order about to be placed that could actually impact a company’s stock price. That’s illegal if it’s done ahead of the order. What Relativity Trace can do is ingest the communication data, whether it’s from an email, audio, Slack, or text messages, or any other form of communication the system is configured to capture, and Relativity Trace will use predefined rules to identify communications between the traders who are colluding. That’s a classic use case.

What is Relativity Trace doing behind the scenes? What tech is it leveraging?

Relativity Trace leverages the speed of search and machine learning to identify text and metadata that may be of interest to a compliance officer. Relativity Trace connects to about 50 data sources — almost any form of communication in use on the market. An agent server leverages the power of the Relativity platform to automatically ingest and index the text and metadata of communications. Relativity Trace customers are governed by regulations, and they are essentially looking for very similar things — instances of fraud, trading improprieties, collusion. So, it’s easier to identify the risk and exposure points and match that risk to the regulatory framework to analyze a population of data — communications data.

Relativity Trace has 18 out-of-the-box rules-based policies that are purpose-built for financial institutions and other regulated organizations. These policies are based on the lexicon (words) used in the industry and other predefined rules that are configured for compliance professionals. And, of course, users can create customized rules.

The solution also leverages machine learning to weed out spam messages and to identify false or innocuous alerts and legitimate alerts. In the same way that technology-assisted review helps to distinguish between relevant and nonrelevant documents, over time Relativity Trace teaches itself which alerts require further action, and which may be ignored.

Does Relativity Trace cause organizations to use a lot of storage space?

Data management is baked into Relativity Trace. It is true, large organizations have massive amounts of data, and if Relativity Trace were ingesting, indexing and storing all that data, it would be a gargantuan task and quite costly to store it all. Fortunately, with Relativity Trace, if a file ingested into the system does not trigger an alert, that file is automatically purged, thus keeping storage to a minimum. Only the potentially relevant files are stored for any period of time.

What does the output look like?

Relativity Trace is made available as one of the many tabs across the top of the Relativity platform. An initial dashboard displays critical high-level information for compliance professionals, but the actual documents that cause an alert are viewable in a simple document list alongside the Relativity viewer. From there, users can dig into the documents to more closely analyze the communications.

Many might ask why Relativity is developing software that is directed at other than e-discovery processes?

It is true that Relativity Trace is largely directed at the corporate compliance user rather than the traditional e-discovery market. But if you think about it, Relativity’s mission is to “organize data, discover the truth, and act on it.” So, while Relativity built a platform to solve e-discovery problems, Relativity Trace is entirely consistent with the Relativity mission.

Domash told me, also, that since the launch of the solution in 2018, instances of Relativity Trace are currently in frequent use on both the partner and customer side in the United States and EMEA. Interesting, too, is that Relativity Trace is available as a standalone product with only the features you need to run it, or as part of an existing Relativity instance. Channel partners are offering it as well to their corporate clients.


Mike Quartararo

Mike Quartararo is the President of the Association of Certified E-Discovery Specialists (ACEDS), a professional member association providing training and certification in e-discovery. He is also the author of the 2016 book Project Management in Electronic Discovery and a consultant providing e-discovery, project management and legal technology advisory and training services to law firms and Fortune 500 corporations across the globe. You can reach him via email at mquartararo@aceds.org. Follow him on Twitter @mikequartararo.

No Going Back

(Image via Getty)

If you’re a legal professional looking for predictions about when courts will ramp back up and legal work return to normal, you’ve still not come to grips with reality.

Courts have largely closed to the public, literally slamming the door on access to justice to millions of citizens.

This is institutional failure. As Jordan Furlong argues in his pandemic and the law series, “Institutions need resilience in a crisis, just like people do. If your institution was forced to shut down because of the pandemic, then it failed its resilience test. It wasn’t there for us when we needed it.”

The hand-wringing and denial in pre-COVID-19’s overburdened, underfunded justice system, has shifted to crisis and triage. Or worse, total standstill.

But is there a silver lining?

“This crisis might not have been the disruption we wanted, but it’s the disruption we needed,” Michigan Supreme Court Chief Justice Bridget McCormack said to more than 450 lawyers, judges, advocates, and others gathered Monday for a Legal Services Corporation briefing on the state of access to justice.

McCormack voiced plainly what many others on the call said was happening in California, Tennessee, Washington, and areas with large legal aid service agencies such as Detroit, New York City, New Orleans, and Miami. Courts are scrambling to adopt technology solutions to get operations back online and to increase services during the pandemic.

McCormack’s comment also signals that there is no going back. Now that courts are seeing how new processes that don’t require a physical court presence can provide access to more people, it’s going to be impossible to justify returning to the status quo ante.

Legal futurist Richard Susskind has long advocated for a shift in thinking with the courts, one he and Furlong predict most certainly is changing during this global crisis: Courts aren’t a place, but a service.

When we think about courts as a service rather than a place, it’s much easier to conceptualize technology-driven or facilitated dispute resolution.

In fact, it’s hard to think about returning to the status quo, with a rigid expectation for physical presence and an overly complex process built serving a place rather than serving justice.

But even Susskind, whose book “Online Courts and the Future of Justice” was presciently released in December, couldn’t have predicted such a rapid shift to technology-facilitated court access.

“Rather than perhaps the decade I was anticipating, in a fortnight we have seen huge numbers of courts around the world shutting, and we have seen correspondingly large numbers of cases being held by video conference and telephone conference too,” Susskind told legal technology expert Bob Ambrogi during a recent interview.

These aren’t seamless proceedings. Nor should they be expected to be. Instead, this is a massive experiment that we can expect will yield enormous data points and anecdotes about what works and what needs adjusting to adequately conduct legal business and uphold the rule of law in a digital environment.

Still, it would be shortsighted and a mistake to think that things will return to “normal.” Things shouldn’t return to normal for the justice system.

Well before the pandemic triggered court closings and the ceasing of jury trials for some indeterminate period, courts were grappling with an access to justice crisis. Courts have long been underfunded and equal access out of reach for the majority of Americans.

What we should expect from our institutions at this point is continued testing while they scramble to bring operations back online.

On Monday’s call, the number one fear for heads of legal aid agencies around the country: funding.

The economic impact will most certainly hit already stretched court systems hard. Agency heads and chief justices indicated they are bracing for what could be an overwhelming number of cases from the neediest populations, especially in areas of housing, employment, medical debt collection, and domestic violence.

“We know that a tidal wave of legal needs is headed our way, and we have to be ready to respond,” said ABA President Judy Perry Martinez, who appointed a national task force to assess and respond to COVID-19-related legal needs.

Callers were assured by Rep. Joe Kennedy III, D-MA, and Rep. Fred Upton, R-MI, that there is an awareness of and bipartisan support for front line legal services for those particularly hit hard by the pandemic.

The only way forward is to find new ways of doing business for the courts.


Molly McDonough is a longtime legal affairs writer and editor. Before launching McDonough Media, she was editor and publisher of the ABA’s flagship magazine, the ABA Journal. She writes about access to justice at A Just Society.

The Changing Lawyer LIVE!, A Virtual Summit Bringing Together The Legal Community To Discuss Adapting To Change

Coming soon to a computer screen near you… it’s The Changing Lawyer LIVE!, a one-day virtual conference on April 23, 2020. Whether you’re missing the fellowship of your office, searching for actionable advice about how to deal with the ever-changing demands of a global pandemic, or looking for inspiration to keep plugging, The Changing Lawyer LIVE! offers something for everyone. 

Each year, Litera’s flagship publication, The Changing Lawyer, highlights new and noteworthy changes in the legal industry and discusses the ways that law firms, legal service providers, and individual lawyers rise to overcome challenges and adapt to the changing landscape. It celebrates Litera’s strengths as an industry and shares the company’s learnings so that everyone can be inspired to create new solutions in a world of constant change.

This year, the coronavirus pandemic has fast-tracked change for everyone. Unfortunately, it’s also stripped professionals of the opportunity to meet in person at clients’ offices, regional networking events, and annual conferences. And while Litera’s created a blog series on business continuity to help clients navigate the new realities of working remotely, eliminating face-to-face meetings, and updating paper-based processes, the company thought we could do more for our community.

That’s why Litera has assembled an exceptional range of keynote speakers who hail from all walks of life and who have faced down seemingly insurmountable challenges before this. They offer compelling stories that can serve to inspire and motivate all, including:

  • Molly Bloom, entrepreneur and author of the memoir Molly’s Game, about overcoming setbacks;
  • Scott Dorsey, co-founder and former CEO of ExactTarget, about how to grow in an ever-shifting market; and
  • Gretchen Rubin, author of the national best-seller The Happiness Project, about how to weather the storm.

But while it’s great to get fired up by stories of success against all odds, sometimes you need concrete, actionable advice on how to get through the next week, or day, of working under unprecedented conditions. That’s why Litera has also set up panel discussions offering insights about how the legal sector is responding to recent events and what you should prepare for in the future. They include discussions about working from home, setting priorities during today’s circumstances, and managing knowledge remotely. The panels feature a veritable who’s who of industry experts, such as:

  • Judi Flournoy, CIO at Kelley Drye & Warren;
  • Joy Heath Rush, CEO of ILTA, the International Legal Technology Association;
  • Nikki Shaver, Managing Director, Innovation and Knowledge at Paul Hastings;
  • Greg Lambert, Chief Knowledge Services Officer at Jackson Walker; and
  • Noah Waisberg, founder and CEO of Kira Systems.

The event wraps up the day with virtual networking where you can mingle with colleagues you haven’t seen lately and enjoy happy hour from the comfort of your own home.

Litera was inspired to create this virtual conference not only because it’s missing the camaraderie of the usual face-to-face meetings but also because the company wanted to give back to the workers who are on the front lines. That’s why all proceeds will go to the CDC Foundation’s Emergency Response Fund to help it fight the battle against COVID-19.

This is an event you won’t want to miss. Registration is open for $25 per person until the day of the event. Can’t wait to (virtually) see you there!