In
his
keynote
speech
opening
LEX
Summit
in
Salt
Lake
City,
Filevine
founder
and
CEO
Ryan
Anderson
emphasized
platforms
as
the
future
of
technology
for
law
firms,
criticizing
the
legal
technology
landscape
as
a
fragmented
and
inefficient
array
of
point
solutions,
and
promising
that
Filevine
will
deliver
firms
a
better
way
by
bringing
together
everything
they
need
in
a
single
platform.
He
shared
he
story
of
a
potential
customer,
the
practice
management
leader
at
an
Am
Law
200
law
firm,
who,
during
a
product
demo
of
Filevine,
declared
it
the
“single
pane
of
glass”
that
every
lawyer
wants
for
managing
all
aspects
of
their
work.
Drawing
an
analogy
to
Steve
Jobs’
introduction
of
the
iPhone
–
which
combined
a
phone,
an
MP3
player
and
an
internet
connection
device
in
a
single
product
–
Anderson
said
the
legal
market
is
ripe
for
a
unified
platform
that
integrates
the
three
core
workflows
of
legal
practice
–
robust
matter
management,
document
management,
and
timekeeping.
But
so
far,
he
said,
no
product
has
truly
done
that.
“Very
few
companies
are
even
good
at
one
of
these
things
–
at
case
management,
document
management,
time
and
billing
–
almost
nobody
can
get
one
of
these
right.
…
No
company
has
ever
been
good
at
two.
It’s
never
happened.
I’ve
never
seen
it.”
Filevine’s
commitment
to
its
customers,
he
said,
is
to
be
the
best
in
the
world
at
integrating
all
three
of
those
core
workflows
into
a
single,
seamless
platform.
“We
will
do
it
–
it
will
take
time,
but
we
will
do
it.
And
once
it’s
done,
we
will
look
back
on
the
early
2020s,
maybe
the
mid-2020s,
as
the
last
time
you
looked
at
point
solutions
–
disjointed,
unconnected,
disconnected
point
solutions
–
to
do
your
job
as
a
lawyer.”
Anderson
said
that
as
a
student
of
the
tech
industry,
and
of
the
SaaS
market
in
particular,
he
come
to
believe
that
as
markets
get
bigger,
they
tend
to
produce
one
winner,
one
market
leader
who
captures
most
of
the
market
value.
For
case
management,
he
believes
Filevine
will
be
that
winner.
“We
believe
the
market
has
spoken
and
the
market
demands
one
seamless
platform,”
he
said.
“Fileline
will
be
the
platform
solution
for
legal.”
Later
today
at
LEX
Summit,
the
company
will
unveil
a
number
of
new
features.
But
Anderson
vowed
that
all
of
those
features
will
be
delivered
to
customers
at
no
extra
cost
above
what
they
are
currently
paying.
Anderson
told
the
assembled
customers
that
he
considered
his
company’s
relationship
with
them
to
be
special
and
unique.
“There
really
is
no
partnership
quite
like
that
of
a
law
firm
and
a
case
management
system.
It
sounds
silly,
but
you
all
interact
with
Filevine
hundreds
of
times
a
day,
each
user.
Your
firms
likely
interact
with
us
thousands,
if
not
tens
of
thousands,
of
times.
And
there
are
some
firms
out
there
who
interact
with
us
100,000
times
every
single
day.
So
this
relationship
is
a
special
relationship.”
Before
he
wrapped
up,
Anderson
previewed
one
new
product
feature
that
he
said
was
inspired
by
customer
feedback,
particularly
from
one
of
the
company’s
earliest
customers.
The
feature
allows
users
to
customize
their
dashboards
with
up
to
100
“vitals,”
or
key
metrics,
tailored
to
their
specific
roles
within
the
firm.
This
enhancement
reflects
Filevine’s
focus
on
delivering
solutions
that
meet
the
unique
needs
of
each
user,
Anderson
said.
