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A Tech Pro’s Guide To Surviving The Remote Firm

As legal tech pros have learned over the past several months, an IT provider is likely to get raked over the coals whenever a Zoom call fails — for any reason.

A more recent trend: Law firm helpdesks have been receiving emails showing an internet “speedtest,” with senders — often inaccurately —
presenting this as proof that there are problems with a particular network.

In this environment, how can legal tech pros demonstrate to sometimes-skeptical clients what’s really causing a particular problem?

Join Pingman Tools and Above the Law on February 10th at 1 p.m. ET for a discussion of the connectivity challenges that arise when supporting the remote law firm.

What you’ll learn:

  • How to prove what’s really causing a tech problem
  • How network monitoring tools can safeguard privacy
  • How to facilitate communication while reducing finger-pointing

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