Thoughts: You have no idea how much I wanted to drop everything on my Sunday morning to take care of your fake emergency!
Words: “No worries! How can I help you?”
Every lawyer, definitely in-house lawyer, had this experience at least once!
Educating your clients about the definition of “emergency” is a solid investment. I like starting with Black’s Law Dictionary.
Stay strong. Do not carve out exceptions and exceptions to the exceptions. Resist the urge!
That is how you don’t moonlight as a firefighter on your nights and weekend!
How do you respond, if at all, to that fake emergency call on Sunday morning?
#law #generalcounsel #dailyolga
Olga V. Mack is the CEO of Parley Pro, a next-generation contract management company that has pioneered online negotiation technology. Olga embraces legal innovation and had dedicated her career to improving and shaping the future of law. She is convinced that the legal profession will emerge even stronger, more resilient, and more inclusive than before by embracing technology. Olga is also an award-winning general counsel, operations professional, startup advisor, public speaker, adjunct professor, and entrepreneur. She founded the Women Serve on Boards movement that advocates for women to participate on corporate boards of Fortune 500 companies. She authored Get on Board: Earning Your Ticket to a Corporate Board Seat and Fundamentals of Smart Contract Security. You can follow Olga on Twitter @olgavmack.